Active employees: Take the guesswork out of choosing a health plan
Our interactive video will help you learn about your Blue Shield health plan options. You can use this tool to:

  • Select topics that interest you
  • Compare health plans
  • Find network doctors
  • Learn about programs and services
  • Download plan documents
  • Gain confidence in your decision
Trio offers you a low-cost health plan option – and more
With the Trio HMO plan, you save money and get added benefits:
  • On-demand doctor house calls (or telemedicine calls) with Heal– with the first call for a $0 copay
  • Prescription drug delivery with a $0 delivery fee after any visit through Heal
  • Discounts on healthy foods with the Healthy Savings® program
  • Access to Shield Concierge – one call connects you to a team of customer service reps, registered nurses, pharmacists, and health coaches
  • And more
Plus, if your primary care physician (PCP) is in the Trio HMO network, you can keep your doctor when you switch to the Trio plan.

Note: Starting on January 1, 2021, Valley Care Independent Practice Association will join the Trio HMO network in Ventura County.
Great news! Your Teladoc benefit is enhanced for 2021
In response to COVID-19, Blue Shield is providing access to Teladoc medical and mental health services for a $0 copay through December 31. Starting on January 1, you can continue to talk to a Teladoc medical doctor or mental health professional by phone or video for a $0 copay.
Have questions about plan options, benefits, or doctors?

We’re here to help.
For the Trio HMO plan, contact Shield Concierge at (855) 747-5800. Representatives are available 7 a.m. to 7 p.m., Monday through Friday, PST.

For the other plan options, contact Member Services at (855) 256-9404. Representatives are available 7 a.m. to 7 p.m., Monday through Friday, PST.
Need a one-on-one consultation to discuss a complex health coverage question?
Schedule a 15-minute appointment with an expert Blue Shield representative when it's convenient for you.
See all your health plan options
Learn about the difference between an HMO and a PPO plan and more
See what you'll pay for covered services
See the providers in each plan's network
Online chat is now available to assist you in finding a doctor
Need your doctor's medical group number?
If you need your selected primary care physician’s (PCP) ID number or medical group/Independent Practice Association number, you can use our Find a Doctor tool. Click on the link below. Once you find your doctor, click on the doctor’s name and select View details under "Primary Care Physician ID."
Learn about your pharmacy benefits
Get mail service prescriptions and more
Learn about our programs and services

Help keep yourself and your family healthy

Are you ready to enroll for 2021?
Go to County of Ventura's Employee Benefits Site
Login or register
Manage your health care anytime, anywhere
Contact us
We're ready to help
Shield Concierge (Trio HMO plan members): (855) 747-5800
Representatives are available 7 a.m. to 7 p.m., Monday through Friday, PST.

Member Services (All other plan members): (855) 256-9404
Representatives are available 7 a.m. to 7 p.m., Monday through Friday, PST.
See our glossary
Understand frequently used health plan terms

Blue Shield mobile app
View your ID card and more with a simple tap

The novel coronavirus (COVID-19): What you need to know
Visit our COVID-19 updates page below for the latest information on:

  • Your coverage – Learn what your plan covers if you need to be tested for COVID-19, and what is covered if you need treatment

  • Access-to-care options – Find out about virtual healthcare and in-person options if you need medical advice or treatment

  • Prevention tips – Understand what you can do to help minimize your risk of getting COVID-19 and how to prevent its spread
Get help staying healthy during these challenging times
Join our free monthly Wellvolution® webinars to learn how to boost immunity, use food as medicine, take control of your health, and much more. You’ll get the inside scoop from doctors, nutritionists, and health coaches.

Wellvolution, our digital platform for health and well-being, also offers over 50 tested apps and programs to help you achieve your health goals – at no extra cost. Learn more at